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[pressforesupport]

@hgpijp

Glad to hear that you managed to fix this on your own.

Best Regards!

[pressforesupport]

Hi again,

Screenshot is showing changed colors, here it is again how it should look like in the back end, and when colors are changed they are applied in live preview https://www.screencast.com/t/XCH2yIbSnI8

It could be that some additional plugins which you might be using is causing some kind of conflict, and you can’t use color picker because of that. Please try to disable all 3rd party plugins (except theme pro addon) one by one and test every time. If that doesn’t help please create another admin user and send WordPress admin credentials over email at pressfore[@]gmail.com so I can take a look at this on your installation. Off course if site is on live domain.

Best Regards!

[pressforesupport]

Hi,

Pro options are working just fine, as you can see when we tested on following scrrenshot https://www.screencast.com/t/fsMLYQWStn . Please provide a link to your site so we can try to see what could be wrong.

Best Regards,
PressFore

[pressforesupport]

Hello,

Yes, when addon is enabled you will have additional section when you edit slider as shown in the screenshot https://www.screencast.com/t/vkHDrhTelF

Hope that you managed to find it.

Best Regards!
PressFore

[pressforesupport]

Hi there,

And sorry for the delay.

I have just tested the plugin on network testing installation, and while debug mode was one, I couldn’t replicate any error on front or back end. Here are some screenshots from my test:

Activated for network https://www.screencast.com/t/xmMG4ebAer8
Network active https://www.screencast.com/t/KMCcqxAbzv
Displayed on front https://www.screencast.com/t/l2hS1y0UBqAi

Since network install worked for me without any problems it could be that you have some plugin conflict, or maybe some server / PHP version incompatibility. For the start you can try enabling WP_DEBUG https://codex.wordpress.org/WP_DEBUG and then copy that error or crate a screenshot of it and send it over so we can check if it is somehow related to our plugin.

Best Regards,
PressFore

[pressforesupport]

Hello,

Such an option doesn’t exist unfortunately. Although scale can work in opposite way also (when value is below 1) https://developer.mozilla.org/en-US/docs/Web/CSS/transform-function/scale , zoom out effect isn’t common because it will create spacing around image when zooming out. I have created an example of how it will look like when image is zoomed out when 0.9 value is used https://www.screencast.com/t/fH9pDYsFL (see spacing around). That is why values below 1 were not implemented.

If you have any additional questions just let us know.

Regards,
PressFore

[pressforesupport]

Hello,

Unfortunately sticky header option doesn’t exist in free version, sorry 🙁 , but it is available with pro addon. From this page http://pressfore.com/item/greenink-pro/ you can see all nice features which are available with pro, and also you can access and see pro demo in action.

Best Regards!
PressFore

[pressforesupport]

Hello,

And thanks for choosing pro version.

In order to install pro version addon, you need to extract downloaded file first and to install plugin, so from WordPress back end > Plugins > Add new, choose extracted file green-ink-pro.zip . This is covered in pro version documentation on this link http://docs.pressfore.com/green-ink-pro/#GettingStarted

If you need additional help with installation, just let us know.

Best Regards!
PressFore

[pressforesupport]

You’re welcome Klemen,

And thanks for the suggestions, since they are plugin territory, I’ll add them to our feature requests list so we’ll see if there is some plugin which we can include for that purpose, or maybe we can develop our own if there is enough demand for the same.

All the Best!
PressFore

[pressforesupport]

Hi there,

And sorry for the delay, we were occupied on some projects.

I just tested your site and text which is typed in is showing fine on Chrome https://www.screencast.com/t/LI49F13xpsk but indeed, issue is present on Firefox. This is due to Firefox and how it is handling some properties in css. We will fix this in future theme update and as quick fix you can apply custom css code below:

textarea, select, input[type="date"], input[type="datetime"], input[type="datetime-local"], input[type="email"], input[type="month"], input[type="number"], input[type="password"], input[type="search"], input[type="tel"], input[type="text"], input[type="time"], input[type="url"], input[type="week"] {
  height: auto;
}

And result in Firefox should look like this https://www.screencast.com/t/9wIE8ITR

Best Regards!
PressFore

[pressforesupport]

Hi there,

And thanks for choosing our theme.

1. From Appereance > Customize > Slider, you can choose option to display the slider only on your home page https://www.screencast.com/t/bjlrbmAx

2. This is done with visual composer sections. They contain empty space element, heading and background image. Below is link to raw shortocde from about us page and you can paste it on some testing page from text editing mode in order to see how we built it https://www.screencast.com/t/3h9YPbneC0qt

https://www.dropbox.com/s/4rjtjmymu83j1m4/about-us-page-content.txt?dl=0

After pasting the code, update page and switch to King Composer editor.

You are probably switching from some other theme, and our theme have a lot of options, and King Composer is excellent editor with lots of its own options. Since it is not wise to import demo on existing website it is good practice to install WordPress on your local machine (localhost) and then to import theme demo. In this way you can see which options we used and you can reproduce that on your live page.​

How to Install XAMPP and WordPress Locally on PC/Windows

Also theme documentation can be helpful http://docs.pressfore.com/green-ink/

Best Regards!

[pressforesupport]

Hi again,

And thanks for additional explanation.

Scrolling of mobile menu when there is longer list of menu items is indeed something that needs to be fixed. We added that to our to do list, and fix will be applied with next theme update which will be soon enough.

Sub menu items works on arrow click, and that is default functionality which we inherited as good practice from commercial themes in Theme Forest, and link which is holding sub menu items will still be clickable in that way.

Regarding mobile menu collapse on click, it is also something that works by default like that. Mobile menu will stay in place when clicking on some link, although suggestion is good. We’ll need to see if there will be more similar requests and we will decide if this is going to be added in future.

All the Best!

[pressforesupport]

Hello there,

And thanks for contacting us.

As I can see, you are currently using max mega menu which is working fine on your installation https://www.screencast.com/t/glNHeS3gnG8k . If there is some issue with the plugin please contact plugin author.

Regarding our mobile navigation, if you have noticed some strange behavior, please try to explain the issue in your next reply and provide any relevant info so we can run some test according to your instructions, and if there is some issue we will gladly fix it asap.

Best Regards!

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