Unable to change Menu Elements Colors

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Home › Forums › wordpress.org THEMES › Green Ink › Unable to change Menu Elements Colors

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 2, 2019 at 7:59 pm #76
    Anonymous
    Inactive

    I have installed the Pro version of Green Ink. There is an option to change the Menu Elements Color, the Submenu Elements Color and the Menu Elements Hover Color, but clicking on those options doesn’t provide those options nor do anything else. That is one of the reasons I purchased Pro in the first place.
    How do I change this?

    February 21, 2019 at 8:21 pm #77
    pressforesupport
    Keymaster

    Hi,

    Pro options are working just fine, as you can see when we tested on following scrrenshot https://www.screencast.com/t/fsMLYQWStn . Please provide a link to your site so we can try to see what could be wrong.

    Best Regards,
    PressFore

    February 21, 2019 at 9:29 pm #78
    Anonymous
    Inactive

    Thank you for responding.
    My site is not yet live, so there is not a link I can share. I am not sure what the screenshot you sent was supposed to show, but I am attaching a screenshot to illustrate the problem I am having.
    I am able to adjust the “Header Background Color”, but the tabs labeled “Menu Elements Color” “Submenu Elements Color” and “Menu Elements Hover Color” don’t do anything. These are the adjustments I need to make.
    https://www.dropbox.com/s/8vzgowizxk0qk4y/image1.png?dl=0

    How do I adjust these elements?

    February 26, 2019 at 10:27 pm #79
    pressforesupport
    Keymaster

    Hi again,

    Screenshot is showing changed colors, here it is again how it should look like in the back end, and when colors are changed they are applied in live preview https://www.screencast.com/t/XCH2yIbSnI8

    It could be that some additional plugins which you might be using is causing some kind of conflict, and you can’t use color picker because of that. Please try to disable all 3rd party plugins (except theme pro addon) one by one and test every time. If that doesn’t help please create another admin user and send WordPress admin credentials over email at pressfore[@]gmail.com so I can take a look at this on your installation. Off course if site is on live domain.

    Best Regards!

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